Missing items, damaged or shorted cases must be reported to the Bittered Sling office at the time of receipt. Ensure to inspect your packages carefully, and report any issues. Our Bittered Sling office must be informed within 24 hours of receipt of goods any issues with the shipments, or a claim will not be available. Merchandise will not be accepted as a return to vendor, without written consent and notice within the 24-hour allowable notice period, at time of receivership of goods. Please contact us at (604) 773-6977 or info@bitteredsling.com if you have any questions or concerns.


This privacy policy discloses the privacy practices for www.bitteredsling.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 604-773-6977 or info@bitteredsling.com



By accessing any area of BitteredSling.com, the user acknowledges this legal statement, and agrees to the terms and conditions, within.

Kale & Nori Culinary Arts Inc. owns and operates BitteredSling.com web site. All related domain names and logos are trademarks, including Bittered Sling™, and the property of Kale & Nori Culinary Arts Inc. However, all other trademarks, product names and company names or logos cited herein are the property of their respective owners. You are hereby notified that the copying, use or distribution of any information or materials transmitted in or with this web site is strictly prohibited. Portions of the web site may be printed in hard copy by the user for the purpose of placing or verifying an order with BitteredSling.com. All materials, including any attachments, is for the sole use of the intended recipient(s) through the web site, and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. 


By using this web site, the user acknowledges that Kale & Nori Culinary Arts Inc. makes no warranties, nor guarantees regarding the accuracy or completeness of the content within the web site. Kale & Nori Culinary Arts Inc. provides no endorsement of any kind regarding the content, product or services on links to other Websites provided within BitteredSling.com as a service to its users.

Kale & Nori Culinary Arts Inc. and its respective Directors, Managers, Employees or Agents will not be liable for damages arising out of the use of the web site or its links. The term 'damages' encompasses compensatory, inconsequential or consequential, indirect or direct loss of data, income or profit, property and third party claims.

Prices and product information are subject to change without prior notice.
All prices are quoted in Canadian dollars.